The GoTo Community is currently in Read Only mode, we apologize for any inconvenience. Please contact our support team if you need assistance https://support.goto.com/
Forum Discussion
Ericatdmi
8 years agoActive Contributor
Bring Back All Color Quality Options
Starting about a couple weeks ago, when I connect to client computers there are only the 3 highest color quality options available to select. There used to be 6. Typically I would set the q...
Ericatdmi
8 years agoActive Contributor
For anyone that needs the lower video quality settings, here is a link to the last version of the Client app (1.3.3987) that had all 6 video quality settings. Files are in a ZIP with a README file detailing how to run the old version. The first time it launches, it will notify about an available update. Make sure to select "skip this update". Hopefully this will hold us over until LMI can get their act together and provide us the tools we need, especially since they keep jacking their prices up on us.
- FANA_8 years agoNew Member
@Ericatdmi THANK YOU, you are a live saver. I've called LogMeIn support, opened a case with them, sent emails to feedback@logmein.com to no avail. I've looked everywhere for old installer to bring the old version back on my computer. Glad I didn't update my Android app, so still have the limited color option there. Now thanks to Ericatdmi my Windows boxes will have that option available.
- ultramax_998 years agoNew Member
Come on logmein!! with all the price increase you go and remove feature, why werent we consult with it.... this is dissappointing... I m in oz, out internet speed here is not the best and rely ont he black and white screen for support. Bring it back or else i will be moving to another client.:smileymad::smileymad::smileymad:
- InterNetworkIT8 years agoActive Contributor
Ericatdmi - You're doing God's work today. I looked for a way to download the old version from places like FileHippo, etc. I have one laptop with the old version but it didn't have the download file anymore, so this is much appreciated. Going to install it on my computers now, thanks!
- remoted8 years agoActive Contributor
Does anyone have any hard numbers on the bandwidth difference?
Any the actual date of the change?