The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
metalmancpa
3 years agoNew Contributor
Dual monitors - 2nd screen will close when connected remotely
Every time I log in, and randomly if idle for a few minutes once logged in, my 2nd monitor screen will close, and I have to go into options and select multi-monitor again. Any ideas?
- 3 years ago
Hi metalmancpa, welcome to the community.
This is not a known issue so I have opened a support ticket for you so Support can gather troubleshoot the issue with you and gather more details.
metalmancpa
3 years agoNew Contributor
I am running Version 1.3.5489 client. Recently I have started to have Multi-Monitor issue. In short, I will log in and open both monitors. Sometimes randomly, and all the time when I first log in, the 2nd screen goes off, and under options goes back to checking the single main monitor. I turn it on again and work. When I stop working for a bit or screen goes to sleep, when I go back on the 2nd monitor goes off again. Drivers are updated on both ends. any ideas?