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lzch1's avatar
lzch1
Active Contributor
7 years ago
Solved

Engaging Remote Keyboard from a Mac OS 10.14 (Mojave) to any computer

I've been having no success with engaging a remote keyboard on a connection.  At first, I thought I kind of put it off thinking it must be due to my remote computers but I've isolated this behavior t...
  • GlennD's avatar
    GlennD
    7 years ago

    Hi zoid

     

    The most current release is 64 bit for Mojave compatibility, remote keyboard entry should be working. From the one case that I know was investigated, it turned out to be webroot causing the issue. Do you have webroot installed and enabled on the Mac you are having issues with? 

     

mmonserrate-tos's avatar
mmonserrate-tos
Active Contributor
7 years ago

Okay, I tried it on the host machine but it did not resolve my problem sadly. Here is a screenshot of the option I de-selected on both computers. Does that look right? I opened up a support ticket.

zoid's avatar
zoid
Active Contributor
7 years ago

You have the correct settings for Webroot. 

The version of Mojave that I am running is 10.14.2 if that helps you at all.