Forum Discussion

username8's avatar
username8
New Member
5 years ago
Solved

How do I cancel my subscription?

Please stop my billing and I dont want to pay it..and please change my account to trial
  • GlennD's avatar
    GlennD
    12 months ago

    lw2403 

     

    To modify or cancel a subscription

    To cancel your LogMeIn Pro account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Pro at this time. To downgrade your subscription, you would also need to contact support.

     

     

SimonLW's avatar
SimonLW
New Member
4 years ago

How can you have a tech company that has no email address for customer service or support instead you have to join a queue and hold for ever (40 mins so far) on the phone to United States, just to cancel service?