Forum Discussion

Altsprachenfreu's avatar
Altsprachenfreu
New Contributor
11 years ago

Re: How do I delete my account?

Hello!

 

Last Sunday, I signed up at LogMeIn Hamachi and I now seem to have a trial of LogMeIn Central. I do not this account at all, even not for Hamachi, only because of a fallacy I thought, that I need an account for my use of Hamachi.

 

I have already written at Sunday to the support, I get at Monday the response, that I should confirm, that I would like my account to be deleted. At the same day, I confirmed this (wrongly?), than I got at Thursday a survey. I replied than if something was wrong, but I have not got an answer yet.

 

Now, two things:

 

First: If a member of LogMeIn Team reads this, could he/she delete my account named Altsprachenfreund@gmx.de. My ticket number was 03863738.

 

(Second: What happens, when the trial ends? Becomes it automatically a premium account, liable to costs, or can I decide, whether I want to become a premium user or to delete my account?)(only important if the Team, whyever, does not delete my account.)

 

Yours sincerely, Altsprachenfreund

  • Gabizzu02's avatar
    Gabizzu02
    New Contributor
    4 years ago

    Hello,

     

    Please I want to cancel this payment because I dont use this program and please cancel for the future payments.
    user name: 
    Please send me the money back.
     
    Thank you,
    Gabriel Trifan 
  • jonathan910728's avatar
    jonathan910728
    New Member
    6 years ago

    Hi Logmein team, I need to delete my account but I could not find the option, please delete my account completely or indicate me how I can delete it

    Regards.

  • Altsprachenfreu's avatar
    Altsprachenfreu
    New Contributor
    11 years ago

    Hello!

     

    I have responded You, but have not got an answer yet. Maybe something with my confirmation was wrong? Please response!

     

    Greetings

  • Katie_P's avatar
    Katie_P
    GoTo Contributor
    11 years ago

    OK sure, I have sent you an email, please reply and we can proceed with deleting your account.

     

    Katie

  • Altsprachenfreu's avatar
    Altsprachenfreu
    New Contributor
    11 years ago

    Yes, that helps. I worried, that I automatically have to pay anything. But I really do not think that I need anything of LogMeIn, because the game, because of which I used Hamachi, is not hosted about Hamachi anymore. 

     

    So please delete my account nevertheless.

     

    Thanks and Greetings, Altsprachenfreund

  • Katie_P's avatar
    Katie_P
    GoTo Contributor
    11 years ago

    Altsprachenfreu 

     

    LogMeIn Central includes Hamachi, and trialing Central is actually the only way to trial the Hamachi software. After your trial, you will be asked to purchase, and have the option to decline the offer. There will be no obligation to purchase and no automatic charge.

     

    If you plan to continue with any version of Hamachi, I would recommend keeping your account active. At the end of the trial you can choose one of the Hamachi subscriptions that suits you best. (Your account has not yet been deleted.)

     

    I hope this helps. Please let me know if you have additional questions.

     

    Thanks

     

    Katie