The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

sclarke808's avatar
sclarke808
Active Contributor
2 years ago

LastPass Authenticator - No Longer Push Notification for 2FA

Does anyone else have the issue where lastpass authenticator no longer does the push notification for the 2FA? Before when I had the LastPass Authenticator setup as my primary LogMeIn 2FA method, it ...
sclarke808's avatar
sclarke808
Active Contributor
2 years ago

I did and am working it through with them - but nothing seems to be working. Even when I logged into the Mac LMI client just prior to this, it prompted for the me to run the authenticator and manually enter it. No Push.
- They had me delte the 2FA from the account, then delete the LMI from my LastPass and reset it up but nothing worked so far

 

I was hoping maybe someone in the community maybe had some tricks or possibly experienced it.

sclarke808's avatar
sclarke808
Active Contributor
2 years ago

LastPass has once again pushed me back to LogMeIn - their reasoning is that LastPass is provided authorized codes for the 2FA. It's just the LogMeIn apps are not doing push notifications for it, and are prompting me to "Open my app and enter the code" all manually.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    I'll keep digging into this.

     

    • BravaCentauri83's avatar
      BravaCentauri83
      New Contributor
      11 months ago

      I understand this is an old message thread, but I am also having the same issues and didn't necessarily want to create a new topic when this already exists. 

      I used to have the push notification to allow or deny access, and now I have to manually open Authenticator to get my code. I checked the FAQs for LMI and GoTo with no actual answer. I could not find any new solution when I searched this topic online and checked out other threads about the same issue. 

      Just strange it's been seven months and no solution to this. 

      • GlennD's avatar
        GlennD
        GoTo Manager
        11 months ago

        It appears that support for push notifications this was discontinued, the LastPass support site only lists these sites as currently supporting the feature:

        Amazon.com (excludes AWS)
        Google.com
        Dropbox.com
        Facebook.com
        Evernote.com

         

        So for LogMeIn you will need to open your authenticator app and copy the code