Forum Discussion

sclarke808's avatar
sclarke808
Active Contributor
8 months ago

LogMeIn Constantly Required 2FA - Even After "Trusting Device"

My LogMeIn clients (Mac, Windows, Android and iOS) are constantly prompting me to 2FA each and every time I login. It almost seems as though my account is being logged out, and it's forgetting that I...
GlennD's avatar
GlennD
GoTo Manager

Hi mattcoz, I am looking into sclarke808's issue, can you provide more details about your setup? 

 

Are either of you using a Privacy browser like Brave or an extension like Ghostly that could be clearing the cookie after the session?

 

mattcoz's avatar
mattcoz
New Contributor
8 months ago

I am not, happens in Firefox/Chrome on Windows/Android. When logging in to a new device it doesn't even give me an option to trust the device, but it shows up in my list of trusted devices anyway.