The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
shass
7 years agoNew Contributor
Session Hung? Icon Green? Can't connect...
I am unable to connect to a remote computer. It is on-line and the console shows the computer's icon green, which I think means that there is a session in progress. I know, however, that there is n...
shass
7 years agoNew Contributor
Well that is most inconvenient. Really defeats the purpose, doesn't it.
casascoco
7 years agoActive Contributor
Extremely inconvenient. The same problem happens to me on random computers, requiring my clients to reset their computer before it will allow a reconnect. I've actually had to have clients install different remote software (Veam Tiewer) just so I am able do the work remotely. This is unnacceptable for a paid product.
- Add PC Help5 years agoVisitorThanks for this - Veam Teamer!!! This has happened to me several times and I live over an hour away from host computer! I am going to try this and also try to have PC do updates manually instead of on a schedule, if that is the case!