Session Hung? Icon Green? Can't connect...
I am unable to connect to a remote computer. It is on-line and the console shows the computer's icon green, which I think means that there is a session in progress. I know, however, that there is n...
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Extremely inconvenient. The same problem happens to me on random computers, requiring my clients to reset their computer before it will allow a reconnect. I've actually had to have clients install different remote software (Veam Tiewer) just so I am able do the work remotely. This is unnacceptable for a paid product.
