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Unable to control Mac client Catalina 10.15.7
I am unable to control my Mac since updates to the OS and/or LMI occurred sometime last week. I am running LMI 4.1.0.11759 on the host, and LMI client 4.1.7632 with Catalina 10.15.7 on my local mac...
Hi cmcbride - I was finally able to get mine to work. I contacted support and was told the same things as on this forum: uninstall, etc. I tried one more time with the same results, so I decided to try adding the LMI apps that were not listed in the Privacy-Accessibility settings. I don't recall exactly which items were already in the list, but I now have LMIGUIAgent.app, LogMeIn Client, LogMeIn Control Panel, and LogMeIn.app. It might be a fluke, but that is the only thing I have changed and I am able to remote in successfully now.
kryan_ng While I do expect some Mac endpoint updates coming soon, have you tried re-installing the LMI software upon the problem mac to see if the Accessibility permissions are allowed to stick?
Hello- I had tried it before, but I did it again late yesterday. I was able to control my Mac from my iPad this morning, so hopefully this last time did the trick. I'll have to wait until I'm back home to really test it. Thanks for the info, though!
