Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

kellykabay's avatar
kellykabay
New Member
6 years ago

Unable to Log In

Good afternoon,   I have been trying to get into LogMeIn since 8:30 this morning and am unable to.   Now I am receiving a message that my account is locked.     Can you assist, please?   Thank ...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi Kelly,

The lockout should be only temporary.  If you continue having trouble however, you may consider resetting your password to regain access.