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JonathanVital's avatar
JonathanVital
New Contributor
4 years ago

Verification Codes Not Sending

I am trying to log in with my customer's LogMeIn account, in order to subscribe for another year. I provide the username and password, it says that it is sending a code to her email, and it never goe...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi JonathanVital 

I apologize for the difficulty gaining access to the LogMeIn account. 

 

You can also create a case for email follow up through the form at the bottom of this support article: https://support.logmeininc.com/central/help/how-do-i-contact-customer-support 

 

If you prefer a callback and cannot reach Customer Support through one of the listed phone numbers, please click my Community name to send a private message with the account email, as well as your own phone + contact info. 

 

Thanks.