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Forum Discussion
jumblejim
6 years agoNew Contributor
Weird Microsoft Word problem while working through LogMeIn.
I use my laptop to work on a number of Microsoft Word documents located on my home desktop. Lately, every so often and without my doing anything unusual, typing characters into the Word document sud...
AshC
5 years agoRetired GoTo Contributor
cmilioti If you can post the case number you created with Customer Support I can take a look at the investigation status.
If you don't know the case number, please click my Community name to send a private message with your LMI account email spelling.
cmilioti
5 years agoNew Contributor
Hello AshC,
I believe the case # was: # 151 074 98
Many thanks!
Clark
- AshC5 years agoRetired GoTo Contributor
cmilioti I have asked for a full review of your case. Please expect a follow up from Customer Support soon.
- dherold525 years agoNew Member
Is there any resolution to this issue? We are using Office 365 but have Word, Excel, Outlook downloaded to our PC's. I have one user in our office who is also having the same issue with Word and is also having problems seeing the ribbon bar in Outlook.
- cmilioti5 years agoNew Contributor
Have not heard back from LMI since July (though my initial post was in March!).
Sounds like the issue persists 😞