Forum Discussion

jumblejim's avatar
jumblejim
New Contributor
5 years ago

Weird Microsoft Word problem while working through LogMeIn.

I use my laptop to work on a number of Microsoft Word documents located on my home desktop.  Lately, every so often and without my doing anything unusual, typing characters into the Word document sud...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

cmilioti  If you can post the case number you created with Customer Support I can take a look at the investigation status. 

 

If you don't know the case number, please click my Community name to send a private message with your LMI account email spelling. 

cmilioti's avatar
cmilioti
New Contributor
4 years ago

Hello AshC,

 

I believe the case # was: # 151 074 98

 

Many thanks!

 

Clark

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    cmilioti  I have asked for a full review of your case.  Please expect a follow up from Customer Support soon. 

    • dherold52's avatar
      dherold52
      New Member
      4 years ago

      Is there any resolution to this issue?  We are using Office 365 but have Word, Excel, Outlook downloaded to our PC's.  I have one user in our office who is also having the same issue with Word and is also having problems seeing the ribbon bar in Outlook.

      • cmilioti's avatar
        cmilioti
        New Contributor
        4 years ago

        Have not heard back from LMI since July (though my initial post was in March!).

         

        Sounds like the issue persists 😞