Forum Discussion

Sameervaidya1's avatar
Sameervaidya1
New Contributor
5 years ago

your connection to the remote computer has been lost - logemin pro error

Hello getting the below eror. Please help me solve this.   your connection to the remote computer has been lost   LogMeIn Remote Control Client Copyright (C) 2003-2019 LogMeIn, Inc. Patented and...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Sameervaidya1 Are you able to reboot the host PC and test the remote connection again? 

 

  • Sameervaidya1's avatar
    Sameervaidya1
    New Contributor
    5 years ago

    it is the same even after the reboot.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      OK, if you consistently see this message after a full reinstall then go ahead and call Customer Support to gather the logs for an investigation.