The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Add "Share My Screen" to RescueAssist
We are converting our support team from using GoTo assist to RescueAssist.
The updates you have made in the last month and a half are phenomenal, great work.
The feature we need to see from GTA in RescueAssist is the ability for the attendant to share their screen with the customer/client. This feature allows us to deliver 5 Star service by quickly demonstrating proper software workflows, and allows us to upsell new features and modules by having a technician give a quick demonstration on their machine.
1 Reply
Thanks for the ideas! mattrichard
We are still incorporating features from GTA into RA, and should have another release update soon: https://community.logmein.com/t5/RescueAssist-Discussions/RescueAssist-Release-Notes/td-p/201336
