Yogesh63New Member2 years agoAdditional fields for the Command Center Hi In command center we can see Technician Name, Wait, first chat, Handling, Wrap Status, Name of Customer, Channel & Session Id. we would like to add Customer contact number, Session Start...Show More
KateGGoTo Manager2 years agoHi Yogesh63 welcome to the GoTo Community. Thanks for sharing this need, it will be shared with the team.
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