Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!
Most RecentMost ViewedMost LikesAdditional fields for the Command Center Hi In command center we can see Technician Name, Wait, first chat, Handling, Wrap Status, Name of Customer, Channel & Session Id. we would like to add Customer contact number, Session Start time and End time also.
