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Forum Discussion
Alert Sounds not working
I'm running version 7.12.3325 64bit and the alert sounds no longer work for one of my LogMeIn accounts. I have two accounts. I have all the sound alerts checked. Tried turning them off & back on...
After having disabled the additional audio devices and listening with the desktop & headset speakers I still have no sound. Again it is only one account that does this.
There is no option in the AdminCenter to mute the Technician Console, so it should be something locally.
Could you share your windows build number please. And what do you mean about only one account that does this? Do you have another technician, who cannot experience the issue on the same PC?
I am on build 1809
I have another LogMeIn resuce techinician account that I use on the same computer that gets sounds.
So you user login gets sounds the other doesn't. Same pc, same software.
Strange, eh?
This is getting interesting.
So do you have 2 technicians in 2 different companies or in one?And one of your techies experiences the issue, and the other not in the same PC with the same TC?
Just me but 2 different log in accounts on the same pc with the same Desktop TC.
I use two different email addresses for the two different accounts.
