Forum Discussion

MBrosnan's avatar
MBrosnan
New Member
7 years ago

Cannot connect to computers due to admin password

Hi,    When I try to connect to certain computers on the LAN, when I am outside the office, it asks them to enter admin credentials when I try to connect. I've tried the "Restart Applet as a Servic...
Anon20157's avatar
Anon20157
New Contributor
7 years ago

I am having the same issue.  I loaded (and configured) the .admx templates for logmein.  However, I still have the same problem.  I can sometimes get around it by having the user repeatedly canceling the name/password prompt, pausing/resuming their session.... trying again.

It's a pain.

Getting connected takes longer than fixing the issue.