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jcaustin's avatar
jcaustin
Active Contributor
6 years ago
Solved

Mac OS Big Sur compatibility issue

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 
Problem
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

tjiww  We haven't seen any cause for concern when testing the install of Rescue clients on Big Sur operating systems.  Please let Customer Support know if you find otherwise so they may gather log files for examination.

tjiww's avatar
tjiww
New Contributor
5 years ago

I can report that on MacOS Big Sur 11.0.1, with LogMeIn client 4.1.7585 (Plugin: 1.0.2643) I am successful in connecting to my remote Windows 10 machine.

  • meshuggah's avatar
    meshuggah
    New Contributor
    5 years ago

    LogMeIn File manager crashes when opening in Big Sur. I am able to connect to Windows 10 compute but File Manager not working/crashing.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Try installing the Unattended version there, then see if that improves the performance.

      • bradhs's avatar
        bradhs
        Active Contributor
        5 years ago

        The destination are Windows computers--lots of them.  The issue is with the LogMeIn Client.

    • bradhs's avatar
      bradhs
      Active Contributor
      5 years ago

      Same problem.  File Transfer crashes even with the most recent update.

       

      Version 4.1.7585 (Plug In: 1.0.2643)

      • Credimus's avatar
        Credimus
        Active Contributor
        5 years ago

        Same Here