Mac OS Big Sur compatibility issue

Hello AshC , I know this is the LogMeIn Rescue message board but we also need the File Transfer capability in the LogMeIn Client fixed.  It does not work--LogMeIn just crashes.  Is that part of the beta as well? Thanks, Bradley

Thank You! I will contact them.  I like your product but this has been very frustrating. 

James

Thanks for your patience, I believe we will have a beta version available for testing in just a few days.  The full release could be a couple of weeks after beta testing completes.   Should you need to test early, please reach out to Customer Support next week to request individual upgrades.

Hey everyone,

Here's an updated support article explaining certain limitations on the client end: https://support.logmeinrescue.com/rescue/help/is-rescue-supported-on-macos-big-sur

I will work to get an ETA on the Technician delivery this week.

Hi  AshC  ,

According to me i cannot see the windows when i get access to the mac Laptop with Mac OS big Sur. 

Before this version i could easily get access to this laptop.

In this Picture, you will only see the menu on the top but you cannot see any windows that are actually opened on the laptop. 

How can you help me solve this issue ?

When approximately is "near future"?  We rely heavily on this application and some functions are shut down.  

Has there been a fix for this?   It's been a while and I'm unable to do my work for my clients.  Will have to look for another solution if not resolved.