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- GlennD11 years agoGoTo ManagerFeatures like file transfer and copy/paste between desktops is on our development road map, but currently improvements to the core meeting features have priority.
- Vlad1111 years agoNew MemberGoToAssist does not have the conference call functionality that GoToMeeting does...So now we need to pay for two products? Yes, I can have them call me directly but what about when multiple users need to join(which happens most of the time).
Do you know why this isn't available in GoToMeeting? - GlennD11 years agoGoTo ManagerHi Vlad, if your primary use is support I would recommend looking at GoToAssist Remote Support, it is designed for this purpose. http://www.gotoassist.com
- Vlad1111 years agoNew MemberWe have had WebEx at our firm for over 14 years and have decided to switch to GoToMeeting because of costs.
Come to find out the simple ability to Copy/Paste in a meeting is not available.
WHAT?
Alot of the support our firm provides involves copying over scripts and other information.
Pretty frustrating.
And still no response from Citrix.
Way to listen to your customers. - Bernard111 years agoNew MemberI would vote for this feature also. Interesting to hear WebEx has it, I may take a look at that for our company.
- Rich Baughman11 years agoNew MemberWe are sometimes on GTM calls doing support and would like to have an attendee be able to send a screenshot of an error to the moderator/presenter, or just send a file, rather than showing it to everyone with the hassle of passing control and having them figure out how to show their screen. It would be much faster if you could just have a Send File button in the Chat control area, much like iMessage (Apple) and other IM clients have.
- surban6211 years agoNew MemberWe're also looking for to be able to attach slides to the webinar link so that participants can download them prior to the session. Are there any solutions for this?
- Kelly Welch11 years agoNew MemberI guess we will use WeTransfer. That seems to work well.
- GlennD11 years agoGoTo ManagerThere are other free services out there that provide a similar service for small files.
- Kelly Welch11 years agoNew MemberThanks Glenn,
I don't think anybody wants to pay $100 per month just for this capability.