Quite a number of our association members are blind or visually impaired and use screen readers such as JAWS when they are using computers. The screen reader actually reads commands out loud so the user can make selections. They report difficulty in finding radio buttons to opt for the telephone number as an alternative, and they are not able to find the question box easily, raise their hand, etc.
Is Citrix working to correct this problem? If so, when might we expect a solution? We have some angry people.
- Hi Glenn, why don't you have any plans? Does Citrix realize the market opportunity they are missing. Just think if your product was Section 508 compliant you would have in with the US Federal Government not to mention many other organizations around the globe.
Pete - Wow, this is very disappointing. Maybe they don't understand what a screenreader is or why its important? Do they understand that there isn't a single blind person in the whole world who can attend and participate in their meetings???!
- According to the Ctrix website it *IS* something they claim is important... https://www.citrix.com/about/legal/security-compliance/section-508.html
- This reply was created from a merged topic originally titled Can the software be improved to work better with screen-reading software for the ....
Software is ALMOST stress free with screen-reading software such as JAWS. But when it doesn't work, it's a huge hassle. Can improvements be made? - As our products are sharing the presenter's screen, it's not possible for screen reader on an attendee's computer to read what is being displayed.
- This reply was created from a merged topic originally titled IS GoTo accessible for people with disability? Compatible with Assisted Technolog....
I want to start a GoTo Webinar but I am wondering if the software is accessible for people with disability? Is the program compatible with assisted technology such as JAWS, Zoom text and or dragon? I've been asked this question as part of a State bid. "please indicate if training platform is ADA compatible"
- I'm sorry no, not at this time.
Hi all
I hope you're all very well.
I wonder if anyone can please help me or point me in the right direction with the following question.
Do you know if GoToWebinar works with any visual impaired software, i.e JAWS, Dragon, etc
If it does work with any visual impaired software, does anyone know which one works well with GoToWebinar.
Many Thanks
Wayne
Our organization runs monthly webinars on go to webinar and not only have our listeners requested the integration of screen readers but so have our speakers. We now have a speaker who uses JAWS and will be unable to provide his presentation unassisted. I see this issue has been included here for a long time and I would hope that the development team will be able to rectify this quickly.
- Status changed:NewtoReviewed by moderator
