The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Although the Help Desk feature works great and allows our team to keep our ticketing and remote support system within one platform, there are a couple of things that could improve. We moved from ...
Status changed:
New
to Delivered
This support article explains: How do I add custom fields to helpdesk tickets in GoTo Admin?