IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagReset Antivirus Alerts We have devices with antivirus alerts which Resolve flags as critical. At times the file that caused the alert is deleted, and Symantec Endpoint Protection can no longer act on it, and the alert in R...WorkFlows I would like to suggest the addition of workflows or approval flows for tickets. User requests a new device. Request goes to Manager. Manager can then approve or deny a request. Leaving notes for ...Helpdesk "Submitted by" User Management Improvements We would like to see improvements to the "Manage users" section of the Helpdesk located under the "Submitted by" drop down. One, that is the only place to access that managed user list. That should b...Resolve RMM - Cloud Monitors Hello, a crucial feature of an RMM platform is the ability to create cloud monitors. This is an absolute must for an MSP to monitor the WAN connectivity at client sites. This feature is completely mi...Cipboard sync - default on Hello - i would like an option to turn the clipboard sync on as a default settings preferably for all devices but at very least for individual devices. Remote software uninstallation Hi, I have worked with other RMMs, and I had the ability to uninstall applications remotely, are you planning this feature? It would be a great help. Thanks, regards Cristiano Lock host upon disconnect I find it odd that RESOLVE does not have an issue to lock the host upon disconnect like other LogMeIn products have (Central has this). This is a BIG security issue because if I am using RESOLVE to ...Remove countdown on connect and disconnect Not sure what the purpose of this is. When the count down ends it just resets - its an extra step with no purpose when connecting and disconnecting? Please explain if i am missing it otherwise i woul...Add option to reduce inactivity time when connected to a PC from 30 minutes to 15 minutes “We need to make sure when you are done with the machine you are connected to that you End Session. If the session is not ended, then your account will stay connected, and the status will in "In Sess...Devices view - add more rows and default alphabetical organization I would like to have 100 rows as an option to view in one screen for the devices list and more so to have the ability to organize alphabetically (by nickname) by default. I am not sure how it is orga...
Featured ContentGoTo Community Ideas Guidelines Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.136 IdeasLatest Activity: 16 hours ago
TagsRemote Support35 TopicsTicketing34 TopicsUnattended Support28 TopicsDevice Console18 TopicsDevice Groups11 TopicsReporting11 TopicsAdministration10 TopicsCustomization7 TopicsMiscellaneous7 TopicsInventory6 TopicsHelpline3 TopicsUser Groups2 TopicsResolve RMM2 TopicsAPI1 Topicresolve mdm1 Topic
