IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagMine and unassigned filter The filter should have mine and unassigned, because whenever I need to see my and the new unassigned tickets the only chance is not to have a filter, but like this I see all my colleagues tickets. i...Slider Bar for Left side Is there a way to get a slider bar for the left side where the dashboard and other tabs are? While using a laptop without a mouse there is no way to scroll up and down if you are connected to multipl...Reset Antivirus Alerts We have devices with antivirus alerts which Resolve flags as critical. At times the file that caused the alert is deleted, and Symantec Endpoint Protection can no longer act on it, and the alert in R...Scheduled action into devices Hi, it would be very useful if a scheduled update action or something else was also visible from the device dashboard, maybe with a small red dot see screenshot, regards Centralized User Management for Connect and Resolve I understand that Resolve was technically another product before it became GoTo/LogMeIn Resolve, but one of the most useful additions would be to have centralized user management between the products...Remote software uninstallation Hi, I have worked with other RMMs, and I had the ability to uninstall applications remotely, are you planning this feature? It would be a great help. Thanks, regards Cristiano Helpdesk "Submitted by" User Management Improvements We would like to see improvements to the "Manage users" section of the Helpdesk located under the "Submitted by" drop down. One, that is the only place to access that managed user list. That should b...WorkFlows I would like to suggest the addition of workflows or approval flows for tickets. User requests a new device. Request goes to Manager. Manager can then approve or deny a request. Leaving notes for ...Remote Printing Is the ability coming for users who are remotely connected to a machine at work through a Goto Resolve remote session to print back to their local printer at their home office or offsite location? Admin Message in the Helpline Page With Helpline, would there be an option for Admins to customize messages for the end users to read prior to requesting assistance, such as "Please make sure you have rebooted your device first"? I...
Featured ContentGoTo Community Ideas Guidelines Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.137 IdeasLatest Activity: 5 months ago
TagsRemote Support36 TopicsTicketing34 TopicsUnattended Support28 TopicsDevice Console18 TopicsDevice Groups11 TopicsReporting11 TopicsAdministration10 TopicsCustomization8 TopicsMiscellaneous7 TopicsInventory6 TopicsHelpline3 TopicsUser Groups2 TopicsResolve RMM2 TopicsAPI1 Topicresolve mdm1 Topic
