IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagLogMeIn Resolve printer options Settings to control when and if the LogMeIn Resolve printer is installed on unattended computers. At the very least the printer should never be default on the unattended computers. List total number of devices to be deleted When deleting/removing devices, it would be helpful to have a prompt to enter the word DELETE and list the total number of devices that will be deleted upon completing the prompt. Client / End User Ticket CC option Can this feature be added please. Our end users would like to have the cc option when creating tickets as they sometimes want to add other members of their team in there for visibility. At the moment...Auto move tickets from Resolved to Close It would be beneficial to have an option to set 'x' amount of days a ticket automatically moves from Resolved to closed. Able to customized email template Hi, It would be nice to be able to customized the welcome email of a new ticket. Be able to edit with our company logo and our own welcome text. Paste as Keystrokes on login screen It would be incredibly helpful to be able to copy/paste complex passwords at the user login screen(s). Currently we're unable to copy a password (from our password management program) and paste it in...send clipboard text It should be possible to send the text I have on the clipboard to a specific field on the remote computer I am using. For example, when I switch users, I have to manually type it, which is very tedio...Scheduled action into devices Hi, it would be very useful if a scheduled update action or something else was also visible from the device dashboard, maybe with a small red dot see screenshot, regards Devices (Device health) show if a reboot is needed. Would be good if you could show when a device is pending a reboot. Even better would be the ability to see this status and trigger a Remote Execution to kick off a Forced Reboot via PowerShell. ...Make Filters Persistent I constantly have to keep changing filters on the Helpdesk to filter out closed and resolved tickets. By default you should only be looking at tickets that are currently open. I have no clue why thi...
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Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.142 IdeasLatest Activity: 3 days ago
TagsTicketing37 TopicsRemote Support37 TopicsUnattended Support30 TopicsDevice Console19 TopicsReporting12 TopicsDevice Groups11 TopicsAdministration10 TopicsCustomization9 TopicsMiscellaneous7 TopicsInventory7 TopicsHelpline3 TopicsUser Groups2 TopicsResolve RMM2 TopicsAPI1 Topicresolve mdm1 Topic
