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IdeasTrendingNewest IdeasMost VotesMost RecentAll Idea StatusesTagged:TagReport to display all results of Remote Execution Jobs I would like a report that i can export details of a completed Remote Execution job. I need to know what devices were successful, what failed, and who the last logged in user was. When I export, i ...Amending the auto-response / creating templates Hello, I was wondering if there’s a way to amend the auto‑response when a user raises a change request. For example, when a change is requested, could the auto‑reply send back a form (e.g. a MS For...Remote execution template list view The tile layout of the remote execution template section is tedious to navigate, wastes space and cuts off text. Please change this to a list view or give ability to pick a more suitable view. ...Allow "download all logs" before remote execution is finished Currently the download all logs button for remote execution does not appear until every device has either succeeded or failed. If you run a remote execution on 300 devices and even one remains stuck ...Dashboard only access & customisation It would be great to have a dedicated account or way of accessing the dashboard only without access to all other GoTo Resolve admin functions. E.g. showing the dashboard on monitoring screens. It wou...Start chat with Unattended computer before remote control Allow administrators to initiate the chat function before remote controlling an endpoint. Write on screen Allow for whiteboard type functionality allowing admins to write / draw on a remote screen similar to the LogMeIn Central feature. Add Device record Merge option(s) to Manage Devices panel I've noticed that my instance of GoToResolve does not pick up any of the duplicate device records in Inventory, even after manually syncing managed devices. Unfortunately, this has led to a VERY clut...Improve URL filtering I reached out to support already, and they directed me here. A few weeks ago, we noticed that URLs are being filtered out of tickets when they’re emailed to end users and support staff. While I unde...Show status as online when installing Windows updates We are currently migrating from Central to Resolve, using unattended in both cases. One difference that we've noticed is that if a computer is rebooted to finish updates and it goes to the black scr...
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Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.154 IdeasLatest Activity: 6 months ago
TagsRemote Support40 TopicsTicketing40 TopicsUnattended Support31 TopicsDevice Console19 TopicsAdministration15 TopicsReporting14 TopicsDevice Groups11 TopicsCustomization10 TopicsInventory8 TopicsMiscellaneous7 TopicsHelpline3 TopicsResolve RMM3 TopicsUser Groups2 TopicsAPI1 Topicresolve mdm1 Topic
