Report to display all results of Remote Execution Jobs
I would like a report that i can export details of a completed Remote Execution job. I need to know what devices were successful, what failed, and who the last logged in user was. When I export, i can only get the successful device, no info on last logged in user, and no exportable info on failed devicesDashboard only access & customisation
It would be great to have a dedicated account or way of accessing the dashboard only without access to all other GoTo Resolve admin functions. E.g. showing the dashboard on monitoring screens. It would also be nice to be able to add/remove widgets to the dashboard to make it more relevant to your own needs.
Executive Summary Reports
Please include a report that shows every device inside a tenant or a group and provide score or status of each device under antivirus, updates, alerts received. Currently all devices in the group are together in the report and I can't show the customer which devices are having issues and which one not. The main idea is to create a report we can show the customer of the status of each device.
Reporting for Alerts
It would be nice to have a report for alerts that you could run to see which pc's are on the alert. I have a report setup to show pc's with 5gb or less hd space. I have to thumb through all of the alerts to find which pc's are on it. It continually throws alerts until you acknowledge them and then you don't get alerts anymore.
Add the ability to the Goto Resolve UI to delete session recordings.
Just migrated to Goto Resolve from N-Able and after the migration found that session recordings are turned on by default. It would be nice to have the ability from the reports page to be able to delete any or all of the recordings instead of having to utilize an API to delete the recordings or wait 90 days for them to delete automatically in the cloud.
Alerts - New Software - More granular filters
We would like the ability to use a filter to include/exclude keywords when creating new software alerts. For example, we do not want to have alerts for Microsoft product installation/updates. So we would like to exclude alerts for any product that contains the word "Microsoft"
Ability to see who is connected to remote devices while the session is still active
Currently you have to wait until a session has ended before the session shows up in reports. It would be very helpful to be able to see who is connected to a remote device while the session is still in progress. We are a large support center and there are times we need to know who is currently connected to a customer and the ability to see the connections real time would be a great improvement
