Site Filtered Login
Would like a function so an admin at a separate site of the company can sign in and work with items only in their location. Ex. Joe at Plant 1 can see and change Plant 2 and 3 devices. How can Joe sign in and see only Plant 1 but be able to add/update/delete/enroll devices as needed?
Dynamic groups and areas to use them
We would like to see Dynamic groups, that can be set up using a keyword, device category, Device manufacturer etc. These groups could then be selected for Remote Execution jobs or Policies. This would save time and guarantee that a new device is automatically added to the jobs in this area. For example, when setting up a Remote Execution or Policies, instead of selecting a device, you can select a Dynamic group. The system then will apply the jobs against these groups and any devices within them.
Groups - Sorting enhancement
The list of Groups seems to sort in a random order (possibly) order of creation. We can sort the list manually into alphabetical order, but it doesn't keep this setting and we have to keep re-sorting. An option to either set the default sort order or to save the selected sort order would be very helpful.
Remote Execution and Windows Updates
When creating a remote execution job and running it, the devices that are offline fail. There should be a selection box to have the offline devices run the execution the next time they are online. This option should be available whether it is a scheduled job or the job is running immediately after creation. This option should also be available for the windows updates.
Identify the updates for all devices
Hello this suggestion is to for the Software Updates screen. I would like to see the different updates that are pending on all devices and be able to filter by them. This would allow admins to quickly go in and filter and see which devices are missing specific patches.
Allow User Groups to be assign permission to device groups
Hi All, I have a suggestion that I think would help streamline the provisioning and user management processing in GoToAssist/GoToResolve, allowing user group to be assigned permissions to a device group. The primary efficiency here would be that you can assign a single user group to multiple device group and thus lower the amount of user configuration needed to a single assignment. For more advanced enterprises this change will also allow automatic provisioning, which can already add users to a user group on creation, to provision access to device groups with zero administrative interaction. In organizations that have role based access control implemented this could result in a true zero touch identity architecture for GoToResolve. Suggestion Example: User Group 1 has access to Device Groups A, B, and C User Group 2 has access to Device Groups A, B
Add the group name column to the windows update pages
I have 4 new car dealerships. We have the same departments at each store so I label the computers similarly. With out knowing which group they are in I cannot do the updates. This would help me tremendously. By having the group name I would know the persons day off and could do the windows updates. Once the schedule windows update option is operational that would help also. Thanks