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Oluwadizzle's avatar
Oluwadizzle
Active Contributor
3 months ago
Status:
Reviewed by moderator

Client / End User Ticket CC option

Can this feature be added please. Our end users would like to have the cc option when creating tickets as they sometimes want to add other members of their team in there for visibility. At the moment only an agent can add a cc to a ticket but having the end user being able to add a cc would be a good feature.

Ticketing