When you have a system that you want to reset or otherwise reinstall the operating system on, once GoTo Resolve is re-installed this shows up as a new "device". The old device record and associated i...
Thanks for the information and documentation, KateG !
Is this feature only available if the Sync Devices function recognizes duplicate serial numbers? I'm looking at 2 identical records right now, but syncing doesn't seem to be giving me the banner shown on that linked page. Has there been any internal discussion of putting the merge option in the panel that appears when selecting multiple devices, or should I create a new idea post for that?
