It would be nice to have a wiki page where we can write articles with pictures for customers to use for self -help. It would be even better if as a customer was typing their subject/issue/category if it would auto find the wiki articles that have similar tag's and a pop out would appear on the right with links to the articles.
Wiki Page
- CS_HelpDeskGoTo Contributor
Hi GlennD, do you know if the new support page will have the tag options? If not, this is something to consider.