One of the most time consuming activities for me is to go back and search the 'reports' for how much time I spent supporting a customer. What I'm suggesting (or searching for) is that GTA should, at...
This would be an excellent feature for those of us who manage our work with outlook. Don't know why this request hasn't come up more.
Would be even better if we were attaching through the much requested Customer List and every conversation whether unattended or ad hock was associated with a customer record which included contact information - nick name, contact name, email, phone, etc.
Would be even better if we were attaching through the much requested Customer List and every conversation whether unattended or ad hock was associated with a customer record which included contact information - nick name, contact name, email, phone, etc.