One of the most time consuming activities for me is to go back and search the 'reports' for how much time I spent supporting a customer. What I'm suggesting (or searching for) is that GTA should, at...
From another post:
Could this be it? Is it included in the GTA Remote feature set? Where is account wide settings? I cant find it
Under "account wide settings", "defaults" ...it looks like you can uncheck (or check) sending update emails to the assignee.
Could this be it? Is it included in the GTA Remote feature set? Where is account wide settings? I cant find it
Under "account wide settings", "defaults" ...it looks like you can uncheck (or check) sending update emails to the assignee.
- Always notify assignee of updates
- Always send an email to the assignee notifying them of updates to their records regardless of whether 'Notify watchlisted' is checked or not when updates are made