We need a Select All option in the admin console

Hi David,
Sorry for any confusion there.
You can try this method to grant access to multiple agents:  **For the Device Group to be available on the Device Dashboard or the software, at least one User must be added to the Device Group

1. As an Administrator, log into https://up.gotoassist.com
2. In the upper right click on People & Devices
3. Click on Manage Users
4. Select the Users to be granted access
5. Click on Manage Device Groups at the bottom of the page
6. Add a check mark to the Device Group
7. Click on Grant Access

Once the above is completed you will be able to see the Device Group on the Dashboard to move devices to.