We faced an unacceptable issue with the GoTo app on the tablet. We cannot normally conduct meetings and demos with our customers. Which makes it impossible to use GoTo app further.
If one user (user A) is sharing the screen from the desktop app, the user on the tablet (user B) can see it only on the half of the screen. The other half of the screen is just dark space. It is impossible to see what is being shown. The issue persists on both iOS (023.06.2) and Android (2023.06.1).
There will be an update coming shortly that will allow full screen access on mobile devices when cameras are off.
HelenS welcome to the GoTo Community. Thanks for sharing your experience. I've moved your comment to our idea section so others can comment and vote on the feature enhancement.
If you have further to share about how you use the tablet for presenting and how the current view hinders performance, please let me know. Customer use examples are great to share with the team.
