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- KateG3 years agoGoTo ManagerStatus changed:NewtoReviewed by moderator
- Shalecia3 years agoNew Member
Hello,
I believe in the classic version of GoTo Training, there was an admin setting available where we could set attendees to be muted upon entry that I no longer see in the new version. Is there anyway this option can be restored? Although there is the option to "Mute Everyone" once the webinar is started, it doesn't apply to late comers who join after that option has been selected. It would be great to have this feature back to have better control of the background noise and people speaking out of turn.
- Andres Azuero8 years agoNew Memberwell I tried that today, and it's a hard mute. They can't unmute themselves. That's OK for some situations, but there should be a way to default to soft mute if needed.
- AshC8 years agoRetired GoTo ContributorWhile I know this isn't an official feature of GoToTraining, you should be able to log in as the Organizer early, and hit the Mute All button to help control new attendees as they arrive.
- Andres Azuero8 years agoNew MemberSecond that. Mute entry should be a default.
- Vital Links8 years agoNew MemberI completely agree that mute on entry should be a setting. Not all who attend sessions are computer saavy and may not realize they have a microphone to mute.
- Rick Harris8 years agoActive ContributorPerhaps you could implement a customizable greeting such as the one found in GoToMeeting??
- Rick Harris8 years agoActive ContributorHaha...a lot of things "would be nice."
- Mike Weiner8 years agoNew MemberI will give it a try, but it would be nice to just have that available as an option when I create/schedule the training session.
- AshC8 years agoRetired GoTo Contributor
Hi Mike,
I believe if you start the training early, and press the Mute All button, it should at least keep many of the newcomers muted as they arrive?