Within GTW, the customer would like to personalize the certificate and choose which fields are required, without having to be mandatory.
We are a professional college and use the GoToWebinar software to provide our members with access to continuing education (CE) content. We recently signed up for the pro account (mostly based on this feature) and after our first educational event this weekend, we are VERY disappointed with this feature.
The biggest problem for us is not being able to manage who receives a certificate. We require attendees to attendee the full session in order to earn a certificate but follow-up emails with certificates are generated for all attendees regardless of time in session? Is there a work around for this I'm not aware of? Sending an attendee who spent 6 minutes in a 2 hour lecture is not practical.
We would ideally also like to be able to add more information to certificates incuding length of session, presenter name, addition of electronic signature, change who certificate is from).