Have analytics show all recorded webinar/GoToStage events (even if event is over 2 yrs old)
We have some excellent events recorded over 2 years ago. They still produce registrations on our newly activated GoToStage, but it is a challenge to get any analytics on them as they are over the analytics recording period. Is there a way to change the analytics request to show 'registrations in the past 2 years' instead of 'events in the past 2 years'? The registration could be from yesterday, but it is not easily accessible and information is very limited if the event/ recording occurred over 2 years ago.18Views0likes1CommentAdd engagement scores to objects returned by one of the GoTo Webinar API endpoints
Hello, We leverage the GoTo Webinar API to run a lot of processes that rely on webinar attendance and interactions. We also would love to start using the engagement scores that are currently downloadable via the dashboard. We would love for these scores to be available via any of the endpoints of the Session Attendees API. It would be nice if the engagement score was available as an attribute of an attendee whenever we query the session attendees endpoint. Please feel free to reach out if you have any questions, or some some clarification as to our use case for this attribute. Best, Abdou21Views0likes1CommentLanguage Localization for Webinar Registration Pages Based on Webinar Tagging
Hi, This is more of a feature request than an idea but here goes. We present webinars in English and French (we are out of Quebec, Canada). My suggestion is that any page that is attendee facing and for which the webinar is tagged in a certain language, such as french), all parts of that page should be in the language the individual webinar is tagged. For a webinar tagged in French, the page should be in French. For example, the registration page has a disclaimer at the bottom that reads: By checking this box, you submit your information to the webinar organizer, who will use it to communicate with you regarding this event and their other services. even if the people registering are registering for a French webinar. Support told me that these are automated pages and they can't be changed at this point because we ticked a box on our profile that indicates English as the main language. That is a problem for us as we still deliver webinars in English and in French and the pages that are customer facing should be the the language that the webinar is tagged at. In any case, if there is a way to fix this, we would appreciate it. If you need more info, please contact me. Thanks.57Views0likes5CommentsVirtual Events REST API support
For many years, we have been hosting webinars via GoTo, with the twist that we run registration on our own domain and add people to GoTo via the REST API (using Zapier for convenience). We take this approach because we are a membership-based business and the GoTo-hosted registration web UI doesn't meet our requirements. A few months from now, we plan on running a "Webinar Week", using a GoTo Virtual Event. However, we have run into a problem: there is no support for Virtual Events in the GoTo REST API, preventing us from adding registrants to GoTo as they arrive via our registration mechanism. GoTo's suggested workaround appears to be "bulk registration": manually uploading a CSV file containing names and emails using a web UI. Unfortunately, with several hundred registrants expected, it will be tedious and error prone to insert a human into the loop. We can rejigger our process to use bulk registration for early birds, but as the event date nears, it will become increasingly difficult for us to respond in a timely and reliable manner to late registrations. Any suggestions? Any news of when REST API support for Virtual Events might arrive? Although we've been using GoTo for a long time and our team is comfortable with it, I've purchased a Zoom subscription so that we can explore our options. This won't be the last multi-webinar event we run and while we might make the CSV-upload workaround work once, it will become problematic for us in the long run.30Views0likes2CommentsEdit Calendar Appt Title/Change GTW Branding to end
Right now when calendar appointments show up, they start with "Go To Webinar" and then the event title. This is not useful information to the attendee and moves our branding and information to be secondary to GTW. Please make the calendar appointment titles either editable or move the GTW branding to AFTER the event title.Editing Custom Registration Multi Answers
Today I needed to edit the answers offered on a Custom Registration Question. When you attempt to edit your answers and hit SAVE, you answers will now be jumbled, not in the order in which you entered them in. I also would like to be able to re-order the answers if need be, like you can re-order your custom questions by dragging. If you need to do either of these, you have to delete your entire question and start new. This is not productive way to work. I had to delete a custom questions with 13 possible answer choices for 11 scheduled webinars. Please fix this.17Views0likes1CommentGender inquiry when registering for a webinar
Hello, it would be very good if I could ask for the gender directly when registering people, and right at the beginning when the surname and first name have to be entered. This would make it easier to follow up, as you could then automatically address the registered person with the correct gender (which becomes more and more important in Germany). The option of doing this via a custom question at the end of the registration process is not very useful, as it is spatially separated from the surname/first name. Please consider incorporating this into your registration form. Thank you very much! Best regards Erhard Krampe352Views1like2CommentsEmbed GoToWebinar Registration Forms
Please add the ability to embed GoToWebinar's registration forms onto websites. I want to add a webinar's registration form onto our website so that all of our marketing materials point users to our website (not an independent registration form that is separate from our website). A huge component of doing webinars is either for marketing or client retention purposes - so, businesses want to drive users to their own website to further promote the product/service. Having the ability to embed the registration directly onto the business website would be a natural offering. Further to this extent, being able to toggle on/off different components of the registration form (like the title and promo text, logo, etc) would be helpful depending on what information/layouts businesses already have on their pages to promote the webinar would be even more helpful, essentially allowing it just to be the form part of the registration, allowing businesses to brand and market the webinar using their own layout and formatting. Thank you for your consideration!256Views4likes1CommentConfirm Registrant's Email address during the registration process
When our clients try to register for our Webinar, many times they type in a bad email address. When they do this, we do not know that they never received an approval or denial of the registration process. A confirmation field to retype their email address would be useful. Thank you, Michael Kwart413Views0likes2Comments