Chat Ability for All Attendees

When we have a webinar, we encourage our content leaders to engage the audience. So they may put out a question, and ask for audience responses. Currently, the content leader has to read out the responses coming in. But the attendees are people who may well know each other, they are in the same association. So it's great to see that your colleague in one location has a similar response to you in a different location. It promotes engagement between our members, which is key to offering value as an association.

And we would like them to be able to directly contact each other during the session, to create connections and build their network. The value they get from those relationships they will then attribute to being a member of our association, and thus will be likely to continue membership.

Thanks so much! I will send you an email directly to set something up.

I'm very interested. I have a 250-person project team. Because of our size, we use GoToWebinar instead of GoToTraining. But the team is all working together and team interaction is really important to us. We're currently using a HipChat room during meetings because GoToWebinar is unable to fulfill this need. Not everyone figures out how to get into the HipChat room - or doesn't want to open 2 things at once - so we miss having the whole team together. Happy to further discuss our use case if you're working on this!

We're looking for some folks who can share more about how they use chat in their webinars. If anyone on this thread is interested, please reply to this post and we will get in touch next week. We appreciate the feedback on this topic!

One more vote for this capability

One more up-vote for attendee chats please!

Hi Mel,
Thanks for the recommendation. It wouldn't be too cumbersome for us because our webinars will be a fairly small number of attendees, but if someone connects on mobile, I can't promote them to panelist. Also, I read that we cannot mute panelists, that they would have to do it themselves...I'm not sure we want to give up that control! I contacted my sales rep to ask if they've made any progress on this. Alternatively, we could use GoToTraining so may look into that for our next webinar if it still has the mute capability. Will take some thinking, which is really quite silly - thanks, Citrix, for making me use my brain! 

Kim,
Another workaround : Promote all your attendee to panelists. Cumbersome yes. But at least tomorrow's webinar can have chat interaction. Here's how: http://support.citrixonline.com/en_US... It's unclear if there is a 24 panelist limit if you add during webinar. I read this as there is not, but am suspicious. I would call support to verify. We've only done a handful at a time. You will likely want to start your webinar early so you can promote as many people pre-webinar as possible, and probably have a dedicated organizer watching for new attendees arriving to promote. Hope this helps. This oversight by Citrix is a pity.

Same, we just got our licenses last week and the lack of chat capability is extremely disappointing. We are having our first live webinar tomorrow, and I fully expect there to be complaints about the lack of collaboration opportunities. 

I can't believe this was requested TWO years ago and there hasn't been any movement. Can we at least get it in beta? Twitter is not a good alternative if we are having a sensitive conversation, and I have no desire to learn Twitter.

I specifically do not want this feature unless it could be turned off as a default. I want to be able to see my customers' comments. And I know that competitors sometimes join calls and I don't want them to be able to contact my customers privately.