Chris Droessler
Respected Contributor
We have times when an attendee will connect to the webinar, then their computer freezes or something, so they have to reboot their computer and rejoin the webinar. Often the old connection to the webinar is still there, so they are now connected to the webinar multiple times.
RVarleyEdco
7 years agoVisitor
I read somewhere thay they are only ever classed as a single entry in the data. That said, should the presenter opt to kick one of the duplicate entries, you could, embarrasingly, kick the active user instead of the defunct one. My proposal would prevent such an occurance.