Just like I receive emails when someone registers for a webinar, I would like to receive an email when they cancel registration. If I only have 1 registrant, it would be nice to know if they cancelle...
We just had a similar issue. A registrant cancelled from our webinar, and I received no notification so I was unaware of this. I can't even run a report showing who originally registered and who dropped out. I can't remember the details of this person, so we have no access at all to their contact information.
There should be a way to see who has cancelled, so we can follow up with them to find out why?
There should be a way to see who has cancelled, so we can follow up with them to find out why?