Just like I receive emails when someone registers for a webinar, I would like to receive an email when they cancel registration. If I only have 1 registrant, it would be nice to know if they cancelle...
hi,
if a customer cancels a webinar about the functions in Go-To-Webinar, then I don't get any information about it as administrator. Unfortunately, the comparison with the registration list is not enough for me. I absolutely need the information by e-mail.
Would it be a problem to store this information via the admin's e-mail address?
Or is it perhaps possible to switch off the cancellation via the built-in functional areas, e.g. in the confirmation e-mail?
Thank you!
Steuertipps Cancellations by registrants is a security requirement. The request to remove registrant data by the recipient is also one that we must abide by for privacy reasons. If things should change in the future, we will definitely update the Community here with new functionality.
AshC I understand that approach. But why is the administrator not informed? I just want to have an email that the participant cancelled.
- AshC I understand that approach. But why is the administrator not informed? I just want to have an email that the participant cancelled.
- AshC I understand that approach. But why is the administrator not informed? I just want to have an email that the participant cancelled. Please help me!!!
Hi Steuertipps
I'm sorry but GoToWebinar does not have this functionality and I am not aware of any plans to add it.
Hello LogMeIn Team,
I have read here that the notification of registrieten cancels does not work.
The function "Cancellation" should stay in there for privacy reasons.
Please to program the function of "a mail to the organizer when registrant cancels".
This is only a e-mail notification to the organizer / administrator if a registrant cancels.
Without this feature we can not work with this product.
Thank you!
Best regards
