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MCaskey
12 years agoActive Contributor
Status:
Reviewed by moderator
Email notification when registrant cancels
Just like I receive emails when someone registers for a webinar, I would like to receive an email when they cancel registration. If I only have 1 registrant, it would be nice to know if they cancelle...
CassandraJn
4 years agoNew Contributor
We offer paid online live seminars via GoToWebinar and need to know the exact time of cancellation for cancellation costs.
Only on the basis of the registration status can we see how many participants have cancelled and then create the registration report. Unfortunately, this report does not indicate the exact time of cancellation.
A setting for us as organizers analogous to the registration confirmation by e-mail would be a "simple" solution.
Will nothing be done about this from their side in the future?