JobCloud's avatar
JobCloud
New Member
24 days ago
Status:
Reviewed by moderator

Enable background moderation of Q&A during webinars

At the end of each webinar, I usually go through the questions submitted by attendees. Sometimes, this can be up to hundreds of questions.

To make this process more efficient and professional, it should be possible for a colleague to moderate the Q&A in the background during the webinar.

This person would:

  • Remove duplicate questions
  • Group questions that cover the same topic
  • Prioritise the most relevant ones

As a result, I — as the moderator — would only see the final, cleaned-up list of unique and relevant questions to address live.

3 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    18 days ago
    Status changed:
    New
    to
    Reviewed by moderator
  • Hey Glenn. I know, and we already do that. But it would really help if the co-organizer could group and prioritise the questions. Also, when the co-moderater deletes or answers questions, I can’t see the updates. Therefore, the Q&A tends to be very messy - jumping from one topic to the other.

  • GlennD's avatar
    GlennD
    GoTo Manager
    24 days ago

    Hi JobCloud, you can do this already by making a colleague a co-organizer of your webinar. While you are running the webinar a co-organizer can manage the Q and A panel answering questions themselves or assigning them to Panelists to answer. We typically recommend keeping Q and A closed until a dedicated period during the webinar, but either way you can have a co-organizer managing it for you live.