Quite a number of our association members are blind or visually impaired and use screen readers such as JAWS when they are using computers. The screen reader actually reads commands out loud so the user can make selections. They report difficulty in finding radio buttons to opt for the telephone number as an alternative, and they are not able to find the question box easily, raise their hand, etc.
Is Citrix working to correct this problem? If so, when might we expect a solution? We have some angry people.
34 Comments
- I agree, John. We are trying another platform for an upcoming event which does not have the same functionality as GoToWebinar/Meeting but we must do so to accommodate our users who are visually impaired for this event.
- Please look into this functionality issue. JAWS integration should be a reasonable request.
- I am also interested in seeing this functionality improved. I use gotowebinar for conducting meetings, and as a blind person, am not able to use anything in the features section--I have to get someone to run the logistics as a result and cost myself money. Please assist.
- Hi Ginger,
Sorry, but right now I am not aware of any development specifically for this issue. I will pass your feedback along to our team though.
