Post-Webinar Certificates - ability to select who receives a certificate

Hi GlennD​ This is what we currently do. But if we could use the automated certificate creation function in GTW to create the certificates this would save us time and streamline the process.

Hi NikkiO1, in that case you could simply issue certificates yourself without using the GoToWebinar feature. The Attendee report would show you who stayed for the full webinar. 

We'd like the option to have all the certificates sent to one email address (decided by us) rather than out to delegates/participants directly, or accessible to download by us. We find most of the emails from the GTW system are filtered into recipients junk/spam folders. This means that we end up having to duplicate effort sending our own follow-up emails out anyway. If we can have the option to have all certificates emailed to us, or available for us to download then that would be a huge timesaver for us.

Hi NikkiO1​,  conditional certificates based on minimum attendance is currently on the roadmap for release the end of this year. Are you looking for different conditions? 

Can I request an update on this? We would be happy with having the option for all certificates to be sent to one nominated email address so that we can then chose who we issue the certificates to according to our own policies.

I currently use a third-party service, myCert.com, to issue certificates because it gives me the flexibility that GoToWebinar currently lacks. After exporting attendance data to Excel, I filter for participants who attended at least 70% of the session. myCert allows me to issue certificates only to those qualified attendees, using branded templates, automated emails, and a personal digital certificate wallet for recipients. Certificates can also be independently verified via a secure portal.

That said, I believe GoToWebinar could gain a significant advantage by investigating and implementing similar features directly within its platform. Specifically:

• Conditional certificate distribution (e.g. only send to attendees meeting time or engagement thresholds)
• Customizable certificate templates with dynamic fields (e.g. name, webinar title, hours attended)
• Built-in logic based on attendance/exported metrics
• A secure verification link or portal for third parties
• Certificate history for attendees across events

By offering a flexible, integrated certificate system with smart automation and analytics-based rules, GoToWebinar could provide high-value functionality not commonly available on other platforms-and save users from resorting to external solutions like mine.

Hi i3myaccount thanks for sharing your feedback and posting a question here in the GoTo community. I moved your post to our idea section where others can vote and comment on your feature request. 

We can not customize who receives the certificate based on criteria at this time, though the team is considering this for sometime next year. I'll be sure to update the community when I hear more. Thanks again for taking the time to share your idea.