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I went to cancel a webinar and inserted my new copy message. However, I wanted to save and preview. What occurred was the system automatically Cancelled the webinar and didn't send a message to regis...
Hi @JenL thanks for all the details about your experience.
When you cancel a webinar, you are prompted to choose to send an email to registrants or not, so you shouldn't have to wonder if they were notified, see the image below.
I hear you are interested in having a history of canceled Webinars, and will share this feedback with the team.
Hi Kate, That's not what happened in this case. There were no options in the Classic. I called GoTo Tech Support and we did a renactment with a test event and they concluded the same and said to report it on this Community page so it would be considered by the web programmers to investigate and improve.