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We've had registrants point out that they cannot select "other" in the State field when they choose a country other than United States. How can this be resolved?
Jamie Peterson
9 years agoNew Member
We want to collect state/province info from users in the US and Canada, but for others we'd like to see 'None' or 'Other' listed at the top, immediately under 'Choose one'
scottstrand
7 years agoActive Contributor
This really needs to be fixed, it should be so easy to add "None" to the list.
Even better would be the ability to display the Country field first, and have the State/Province field appear only if United States or Canada is selected. Slightly more work, but still easy, and it's the best experience.
- AshC7 years agoRetired GoTo Contributor
scottstrand We are working on several improvements to the registration flows in the coming months. I hope to include an update around this standard registration template as well.