The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
We've had registrants point out that they cannot select "other" in the State field when they choose a country other than United States. How can this be resolved?
webcastmanager
6 years agoVisitor
Looks like this question has been hanging out their since 2017 - The suggested solution to add a custom question on each webinar is a lot time that could easily be saved by one quick hit item from your development team.
Please add an 'other' or 'none' to the State drop down field for non-US/non-Canada participants OR grey out the field for state requirement for non-US/non-Canada participants.
If that is not possible (why not?), maybe add explainer text of what the participant can do instead?
Or create a custom question that we can pull into each webinar (we cannot copy every webinar we run from older webinars).
Please resolve.